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In today’s edition, we look at the Washington campaign targeting Shein, which is linking the company͏‌  ͏‌  ͏‌  ͏‌  ͏‌  ͏‌ 
 
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April 14, 2023
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Technology

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Louise Matsakis
Louise Matsakis

Hi, and welcome to Semafor Tech, a twice-weekly newsletter from Reed Albergotti and me that gives an inside look at the struggle for the future of the tech industry. As U.S. lawmakers were getting ready to grill TikTok CEO Shou Zi Chew last month, I kept looking at Apple’s list of the most popular apps in the country. I noticed that several other Chinese tech companies were often at the top of the rankings, including the fast-fashion giant Shein. Today, I look into a new campaign betting that lawmakers will extend their national concerns about TikTok to Shein, which has become a household name among Gen Z Americans.

Plus, we share some of what tech leaders had to say about artificial intelligence at Semafor’s inaugural World Economy Summit earlier this week. Reed is wrapping up a break and will be back next week.

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Move Fast/Break Things

➚ MOVE FAST: Chat regulators. The European Data Protection Board said it would set up a ChatGPT task force, the first step toward possibly passing new rules for the technology. Meanwhile, Spain and Canada opened privacy investigations into ChatGPT, and Italy laid out demands to undo its recent ban on the OpenAI-owned chatbot following a similar probe.

➘ BREAK THINGS: Gaming chats. Discord is under scrutiny after classified U.S. government documents were found on the platform. It has also been penetrated by the Russian paramilitary organization Wagner Group and Moscow intelligence, according to Microsoft President Brad Smith, who spoke at Semafor’s World Economy Summit.

Reuters/Dado Ruvic
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Semafor Stat

The number of smartphone apps launched in 2023 with the terms “AI Chatbot” or “AI Chat” in their app name, subtitle, or description, according to the market research firm Apptopia. Most of the new apps are made by independent developers, not major tech companies. The second most downloaded and highest grossing one so far this year is Genie, a chatbot powered by OpenAI’s ChatGPT program.

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Louise Matsakis

Chinese fast-fashion giant Shein enters D.C.’s crosshairs

THE SCOOP

As U.S. lawmakers weigh the possibility of banning TikTok, opposition is growing in Washington toward another Chinese-owned tech firm: Shein.

The fast-fashion giant, backed by Sequoia Capital China and General Atlantic, is one of the most popular shopping platforms among U.S. consumers. But it has received relatively little scrutiny until recently, driven in part by a campaign targeting Shein’s Chinese origins — one of its main offices is in Guangzhou— and drawing comparisons between the company and TikTok.

Last month, an anonymous coalition of “like-minded individuals and businesses” emerged in D.C. calling to “Shut Down Shein” for engaging in what the group alleges are “dangerous and reprehensible” practices like anti-competitive behavior.

“TIKTOK IS THE NEEDLE, SHEIN IS THE DRUG,” reads the Shut Down Shein website. “TikTok and Shein, controlled by the [Chinese Communist Party], are trying to capture an entire generation of American youth. And in a way, they already have.”

It’s not clear who is funding Shut Down Shein, but the campaign is being run by Washington lobbying and strategy firm Actum. In recent weeks, Actum’s government relations team has held meetings about Shein with Republican Senator Bill Cassidy’s office and with a prominent new U.S. House select committee on China run by a critic of Beijing, Actum managing director Chapin Fay told Semafor.

Fay claims that Shut Down Shein is backed by American brands and human rights organizations, and says it is gearing up to launch a digital advertising blitz in Washington. The goal is to bring Shein “out of the darkness” and potentially force the company’s reclusive CEO, Chris Xu,  to testify before Congress, Fay says. After years of pressure, TikTok’s chief executive finally appeared before lawmakers last month.

“SHEIN proudly provides customers with on-demand and affordable fashion, beauty and lifestyle products, lawfully and with full respect for the communities where we operate,” a Shein spokesperson said in a statement. “We categorically deny these false and baseless claims, and will not hesitate to take swift action to protect the rights of the company.”

Reuters/Dado Ruvic

Know More

A bipartisan group of elected officials cited Shein in a letter to the Department of Homeland Security earlier this week about the continued import of products from China’s Xinjiang region, which Congress outlawed over a year ago due to concerns about forced labor.

The lawmakers zeroed in on an obscure trade statute that has benefited Shein, referred to as the de minimis rule. Originally intended for tourists coming back to the U.S., it allows companies to ship products from overseas directly to individual consumers without paying tariffs, as long as their value is less than $800. Shein often sends packages to customers from China, meaning it can avoid taxes that its brick-and-mortar competitors are required to pay.

But lawmakers are worried that the de minimis threshold may be allowing Shein, as well as another popular Chinese-owned shopping app, Temu, to continue importing goods from Xinjiang. The region is one of China’s top producers of cotton and where the United Nations alleges the Chinese Communist Party has carried out human rights abuses against mostly Muslim minorities.

A separate group of lawmakers, including Cassidy, and Democrats Elizabeth Warren and Sheldon Whitehouse, sent a similar letter to Shein’s CEO in February asking about its use of Xinjiang cotton. Shein sent back a response in March detailing its supply chain tracing programs, according to a person familiar with the matter. Only around 4% of the company’s products are made from cotton, while the rest are synthetics like polyester, the person said.

LOUISE’S VIEW

Shut Down Shein is betting that lawmakers will be willing to extend their national security concerns about TikTok to other Chinese tech companies. It’s an opportunistic strategy that could wind up engulfing a number of other firms from the People’s Republic, regardless of their actual business practices or corporate track record.

Shein pioneered a unique business model that involves working with thousands of different suppliers, but it otherwise operates mostly the same way as competitors like Zara or H&M. Other online retailers, such as eBay and Amazon, also benefit from the de minimis threshold in the same way Shein does.

But Shein may be more vulnerable to public criticism than TikTok or other Chinese companies. I have spoken to many of its young American customers, and they frequently voiced serious concerns about Shein’s labor practices and the impact that fast-fashion is having on the environment. I’ve found that TikTok users often have fewer misgivings about continuing to use the app, despite the current rhetoric in Washington.

ROOM FOR DISAGREEMENT

There is one area where Shein stands out from other fast-fashion firms. Over the past few years, it has been named at least 50 times in U.S. lawsuits alleging trademark or copyright infringement, The Wall Street Journal found. The incidents have helped damage Shein’s reputation in some online fashion circles and made it difficult for the company to gain consumers’ trust.

In one of the latest examples, a British nail artist accused Shein of ripping off her work. “Not only have they copied the design, but they’ve used the picture that I’ve taken of my clients’ hands as well,” Yan Tee told the BBC. Shein says it takes infringement claims seriously.

THE VIEW FROM INDIA

The Indian government banned Shein’s app from the country in 2020, along with TikTok and a host of other Chinese platforms. Homegrown fashion startups like Newme and Virgio are now raising venture capital to fill the gap in the market, The Economic Times reported earlier this week. But Shein products never really left India — the company continued selling them through Amazon.

NOTABLE

  • Bloomberg tested garments from Shein on two occasions last year and found they were made with cotton from Xinjiang. The company did not dispute the results.
  • Shein is aiming to raise $2 billion in a new funding round and preparing to go public in the U.S. later this year, Reuters reported in March. “We currently have no plans for an IPO,” a spokesperson for Shein told Semafor.

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Evidence

Higher prices are hitting consumers everywhere, including in app stores. Last year, global spending declined for the first time ever on the Google Play store, with Japan seeing the biggest fall, according to Sensor Tower. Developers on Apple’s platform fared better, but still experienced record slow growth.

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World Economy Summit

Artificial intelligence was a big topic at Semafor’s inaugural World Economy Summit on Wednesday. Speakers touched upon different angles as services like ChatGPT have captured people’s imagination and startups try to capitalize on the hype. Here are some of the highlights from the event:

Brad Smith
Tasos Katopodis for Semafor

Microsoft President Brad Smith on AI regulation:

“The people who create this technology need to step up, exercise responsibility, and even some self-restraint. We need to ensure that just as we live in a country where no person, no government, and no company is above the law, no technology should be above the law either. We’re going to need regulation for artificial intelligence.

On the East Coast, people are looking at the West Coast and saying, ‘Oh my gosh, didn’t you guys do enough damage with social media and now you’re really going to destroy us? We’re not going to trust you.’ And on the West Coast, they’re saying, ‘Oh my gosh, all these people in Washington are going to create regulation. We better have a meeting to tell them what to do.’ As if the West Coast coming together is going to cause everybody on the East Coast to say, ‘Thank you for showing us the way.’ We’ve got to bridge this divide.”

Nandan Nilekani
Tasos Katopodis for Semafor

Infosys Chairman Nandan Nilekani on AI’s potential:

“I’m very excited by the possibilities of products like ChatGPT. In the last few months, I met both [Microsoft CEO] Satya Nadella and Bill Gates for dinner about three weeks back. We talked about this and I think India is probably the first place where we will use this technology for social advancement.

It’s going to be used in education, for example, so that children will have AI tutors, which can reduce the dependence on teachers [India has a teacher shortage]. So there will be socially useful cases that emerge. We obviously have to put guardrails on, we have to make it responsible, explainable, all those issues. But I think the possibilities are so immense.”

Grant Verstandig, co-founder of venture capital firm Red Cell Partners, on AI and healthcare:

“So the AI we are talking about is using either structured or unstructured data to make a recommendation to a physician so that they can then spend less time, which costs less money, getting to the right decision for the patient. One of the great examples is if your diagnosis is strep throat, there are one of two antibiotics that should be prescribed.

The machine learning product can make a recommendation of which one it should be and then a physician needs to go in and verify that outcome. So the AI product is an arrow in their quiver to get you the right care more quickly [rather] than a robot in a hospital that will give you a handful of pills and you just take them.”

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One Good Text

Durga Malladi is senior vice president and general manager of cellular modems and infrastructure at Qualcomm Technologies.

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Watchdogs

Reuters/Dado Ruvic

U.S. District Judge Amit Mehta on Thursday questioned why Google pays mobile phone makers to be the default search engine on their devices during an antitrust hearing. The queries were part of oral arguments in the company’s request to throw out the case brought by the Justice Department. The government has accused Google of paying billions to Apple and Samsung to wrongfully maintain its dominant position. Google’s lawyer, John Schmidtlein, told Mehta that there was nothing “nefarious” about exposing people to the company’s products. A ruling isn’t expected until later this spring or summer.

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— Reed and Louise

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