Chinese tech giant Tencent is reportedly getting closer to launching an AI agent for WeChat, its âeverything appâ widely used across China for messaging, social media, and payments.
A public launch could happen as soon as this month, the Financial Times reported, ramping up competition among Chinese tech players racing to roll out AI features for customers.
AI-powered commerce, in which an agent can shop and make payments on a userâs behalf, could represent the next big bet for online platforms â though itâs unclear how much customers will trust AI with their finances.
Governance and hallucinations also remain challenges: A recent survey of large companies across 10 countries found three-quarters have already rolled back or shut down a customer-facing AI agent.
